Frequently asked questions.

How do I place an order?

Once you’ve decided on your flavor, serving size, theme, etc, head over to our “Custom Order Form”, fill in all of your information and submit your request. We will review your request and respond within 24-48 hours with any questions we may have and also what is needed to confirm your order.

Don’t forget to check your junk mail! If you have not received a response within 48 hours please send us a follow up email at sugardumplin242@gmail.com with “FOLLOW UP” somewhere in the subject line.

I’m not quite ready to order but I have questions.

No worries! We are here to answer any questions you may have. Head over to the “Contact” tab and send us a message. From there we will be in touch via email or schedule a call if preferred.

How do I know that my order is confirmed?

We will review your order request, gather all the information, and send an order summary with final cost. Once all details are agreed upon a 50% non-refundable downpayment is required to confirm order.

Can I make changes to my order?

Within reason, yes. As long as you give us 7 days notice before your event we will do the best we can to accommodate changes.

What are my options?

We offer custom layered cakes, smash cakes, cupcakes, and cake pops.

Check out our “Flavors” tab to drool over… I mean, see a full list of the flavors we offer!

How far in advance do I need to place my order?

The sooner the better! All orders should be placed a minimum of 10 days prior to your event date. This gives us time to properly plan your cake, manage our schedule and secure your spot on the calendar. Any orders requested with less than 10 days notice may be subject to an additional fee if there is an opening on our calendar.

How do I get my cake?

You have the option to either pickup your cake in Lakeville or have it delivered. Please note there is a delivery fee that is based on the distance of your location. All deliveries must be within 30 miles of Lakeville.

Is there a minimum of what I can order?

There is no minimum order for cakes.

For cupcakes/cake pops/smash cakes? Yes, there is a minimum.

Cake pops: 2 dozen min. (1 dozen if accompanied by an additional item (eg. Cake)

Cupcakes: 2 dozen min. (1 dozen if accompanied by an additional item (eg. Cake)

Smash Cake: Only available as an add-on to your order. (eg. cupcakes + smash cake). You have the option of a simple design or a custom design.

How do I know what size cake I need?

The size of your cake should be based on how many people you will be sharing your cake with. When you submit your order we can help you determine the best size for your event.